WefieHome
Most Airbnb management companies in Kuala Lumpur charge a percentage of rental revenue, usually 15% to 25%. WefieHome charges 20% of defined gross revenue, with no upfront management fee. The percentage is only part of the cost, though. What matters is how "revenue" is defined and which costs stay with the owner.吉隆坡大部分 Airbnb 代管公司按租金收入收取百分比，一般在 15% 至 25%。WefieHome 收取定义总收入的 20%，不收任何预付代管费。不过，百分比只是其中一部分，更关键的是“收入”如何定义，以及哪些费用由业主承担。
The common fee models in KL吉隆坡常见的代管收费模式
| Model模式 | How it works运作方式 | What to watch注意事项 |
|---|---|---|
| Percentage of revenue按收入抽成 | The manager takes a share of each month's rental income, typically 15–25%每月按租金收入抽取 15–25% | How "revenue" is defined: before or after Airbnb fees and cleaning fees“收入”是否已扣除 Airbnb 服务费和清洁费 |
| Fixed monthly fee每月固定费用 | A set amount each month, whatever the bookings不论订单多少，每月收取固定金额 | The owner carries all the risk of a slow month淡季风险全由业主承担 |
| Guaranteed rent / master lease保证租金 / 包租 | The operator pays a fixed rent and keeps the upside运营方支付固定租金，赚取差价 | Lower income for the owner, and less say over how the unit is used and looked after业主收入较低，对单位使用和保养的控制也较少 |
| Setup or onboarding fee开设 / 入场费 | A one-off charge for listing, photography or setup一次性收取上架、拍照或布置费用 | Check whether it is refundable and what it covers确认是否可退及包含项目 |
A percentage model means the manager earns more only when the property earns more, so both sides want the same thing.按收入抽成的模式下，物业赚得越多，代管公司才赚得越多，双方利益一致。
What "20% of gross revenue" means at WefieHomeWefieHome 的“20% 总收入”是什么意思
Gross revenue at WefieHome is the Airbnb payout after Airbnb's fees and after cleaning fees, before WefieHome's management fee. The 20% is charged on that figure.WefieHome 的总收入是指：Airbnb 打款金额扣除 Airbnb 服务费及清洁费之后、扣除 WefieHome 代管费之前的金额，代管费按此收取 20%。
- No upfront management fee. WefieHome earns when the property earns.无预付代管费。 物业有收入，WefieHome 才有收入。
- 12-month agreement that renews automatically.12 个月合约，到期自动续约。
- Monthly owner payout, usually by the 15th of the following month, with a revenue report.每月结算，一般在次月 15 日前付款，并附收入报告。
What the management fee covers代管费包含的服务
- Listing creation, photography and listing optimisation房源上架、拍照及房源优化
- Pricing strategy, including seasonal and dynamic pricing定价策略，包括季节性及动态定价
- Guest communication, booking management, guest screening, check-in and check-out房客沟通、订单管理、房客筛选、入住与退房
- Cleaning and linen coordination清洁及床品协调
- Maintenance coordination, property inspections, and damage reporting and claims维修协调、定期巡查、损坏报告及索赔
- Review management and owner reporting评价管理及业主报告
- Routine replenishment of linen, shampoo, cleaning agents and minor consumables日常补货：床品、洗发水、清洁剂及小型消耗品
What the owner still pays业主仍需承担的费用
Property-related expenses stay with the owner. These usually include:与物业相关的开支由业主承担，一般包括：
- Condo maintenance fees and sinking fund, quit rent and assessment公寓管理费及偏债基金、地税及门牌税
- Electricity, water and internet电费、水费及网络
- Repairs and replacement of furniture, appliances and fittings家具、电器及装修的维修与更换
- The initial furnishing or renovation, if the unit is not ready yet尚未布置的单位所需的家具或装修
- The mortgage, if there is one房贷（如有）
A worked example (illustrative only)计算示例（仅供参考）
An imaginary 2-bedroom KL condo in an average month. These are not WefieHome results and not a forecast for any property.假设一间吉隆坡两房公寓的普通月份。以下并非 WefieHome 的实际业绩，也不是任何物业的收入预测。
| Line项目 | RM per month每月 RM |
|---|---|
| Airbnb payout after Airbnb's feesAirbnb 打款（已扣 Airbnb 服务费） | 5,0005,000 |
| Less: cleaning fees减：清洁费 | −600−600 |
| Gross revenue总收入 | 4,4004,400 |
| Less: management fee, 20%减：代管费 20% | −880−880 |
| Paid to owner支付给业主 | 3,5203,520 |
| Less: utilities and internet (owner)减：水电及网络（业主） | −450−450 |
| Less: condo maintenance fee and sinking fund (owner)减：公寓管理费及偏债基金（业主） | −400−400 |
| Owner's net before mortgage and repairs业主净收入（未扣房贷及维修） | 2,6702,670 |
The owner would pay the condo maintenance fee whether the unit is rented or empty, so the real question is how much the unit earns above that.无论单位是否出租，业主都需交管理费，所以真正要问的是：单位在这之上能多赚多少。
How to compare managers如何比较代管公司
- Ask how "revenue" is defined, in writing.要求以书面说明“收入”的定义。
- List every cost the owner pays, including consumables and laundry.列出业主需承担的所有费用，包括消耗品和洗衣。
- Ask for a sample monthly owner report.索取一份每月业主报告样本。
- Check the agreement length, the notice period and what happens at the end.确认合约期限、通知期及合约结束后的安排。
- Ask how the manager protects the property: inspections, guest screening and damage claims.了解代管公司如何保护物业：巡查、房客筛选及损坏索赔。
Frequently asked questions常见问题
How much does WefieHome charge?WefieHome 怎么收费？
20% of defined gross revenue, with no upfront management fee. The exact wording is in the management agreement.收取定义总收入的 20%，无预付代管费，具体条款以代管合约为准。
Is there a setup fee?有开设费吗？
WefieHome charges no upfront management fee. Furnishing or renovation for an unprepared unit is quoted separately, as part of the property assessment.WefieHome 不收预付代管费。尚未布置的单位所需的家具或装修，会在物业评估时另行报价。
When do owners get paid?业主什么时候收款？
Monthly, usually by the 15th of the following month.每月结算，一般在次月 15 日前。
Who pays for utilities and repairs?水电和维修谁付？
The owner pays property-related expenses. WefieHome handles routine consumables such as linen and toiletries.与物业相关的开支由业主承担；床品、洗浴用品等日常消耗品由 WefieHome 负责。
Sources: WefieHome's current management terms; industry fee range from IQI. The worked example is illustrative. Photos: WefieHome; images marked “Illustrative image” are illustrations.资料来源：WefieHome 现行代管条款；行业收费范围参考 IQI。计算示例仅供参考。照片：WefieHome；标注“示意图”的为示意图片。
This article is general information, not legal, tax or financial advice. Illustrative figures are not WefieHome results or a forecast for any property.本文仅为一般资讯，并非法律、税务或财务建议。示例数字并非 WefieHome 实际业绩，也不是任何物业的收入预测。